Privacy Policy

Mallorca Yachst Hire is the brand behind mallorcayachsthire.com and the party responsible for the personal information described on this page. For any question about how we use your information, or to exercise the rights set out below, please write to [email protected].

When you send an enquiry through our website, you tell us your name, your email, and, if you choose to share them, your phone number, the yacht you are interested in, your preferred charter dates, the number of guests travelling, and whatever you add in the message box. The form also quietly notes the page you were on and the site that sent you there, so our team understands the context of your request.

If you tap the WhatsApp button, we record that moment in our booking system before WhatsApp opens on your device, noting the page, the referring site, your browser's language and the message we prefilled for you. The conversation that follows runs entirely on WhatsApp, under Meta's own privacy policy, and we have no visibility into it unless you tell us something there.

You may also reach us by phone or by email outside the website; in that case we hold only what you choose to tell us during that call or message.

Separately, our server quietly notes technical details for every visit to the site: pages viewed, time spent, the site that referred you, any campaign tag carried in the link, your device, your browser and operating system, screen size, browser language, and the country suggested by your connection. We do not store the IP address itself, and the site places no cookies of its own.

• Pre-contractual steps and contract performance: reading your enquiry, preparing a quote, and confirming and running your charter.
• Legitimate interest: keeping our website and systems secure, and understanding which page or channel brought your enquiry to us.
• Legal obligation: issuing invoices, keeping accounting records, and, once a charter is confirmed, providing the crew list required by the Spanish port authorities.

Once a charter is confirmed in writing, Spanish maritime rules require the captain to hold a list of everyone coming aboard before leaving port. For that reason, we ask confirmed guests for full names and, where required, nationality or identity document details. This information is passed only to the captain running your charter and, if requested, to the relevant port authority. It exists for safety at sea, not simply to answer a quote request.

• Our own team, who read and answer enquiries.
• The captain or skipper assigned to your charter once a booking is confirmed, so the right crew is ready for you at the right berth.
• The hosting provider that keeps the website running.
• Google, which serves the typefaces used on the site and receives your IP address for that purpose, and jsDelivr, which serves the small library that formats the phone field in our enquiry form.
• WhatsApp and its parent company Meta, but only for conversations you choose to start there.

We do not sell your information, and we never use it to make automated decisions about you.

Google Fonts and jsDelivr may answer requests from servers located outside the European Economic Area as part of delivering the website. If you write to us on WhatsApp, Meta processes that conversation under its own privacy policy, which may also involve handling your messages outside Europe. Beyond these two services, we do not send your information abroad.

Enquiries that never turn into a booking are deleted twelve months after you send them. Once a charter is confirmed, the related records are kept for as long as Spanish tax and accounting rules require. Security logs on our server are kept briefly and then discarded. One small entry your browser may hold remembers that you closed the cookie notice, and another remembers which yacht you clicked on so the enquiry form can be prefilled; both disappear when you close the tab or submit the form. A separate entry that helps us measure visits expires thirty days after your last visit and can be cleared from your browser at any time.

We limit access to your information to the people who need it to answer your enquiry or run your charter, and we store it on systems designed to prevent unauthorised access. We do not send marketing emails unless you ask us to, and we never use your information for anything beyond what is described on this page.

Under Regulation (EU) 2016/679 and Spanish Organic Law 3/2018, you may ask us to:

• give you access to the information we hold about you,
• correct it if it is wrong,
• delete it once we no longer need it,
• restrict or object to certain uses,
• receive a copy in a portable format,
• withdraw any consent you previously gave us.

Send your request to [email protected]. We may ask you to confirm your identity before acting on it, and we will respond within one month.

You may also lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es, the Spanish supervisory authority for data protection matters.

This website and our charters are addressed to adults arranging a yacht booking, and we do not knowingly collect information from children. If we discover that a minor has sent us personal information without a parent's involvement, we will delete it. We may update this policy as our website or services evolve, and the version published here is always the current one.