Terms & Conditions

Mallorca Yachst Hire operates mallorcayachsthire.com and arranges crewed charters of yachts and boats based in Mallorca, Spain, ranging from day charters to longer itineraries. The site lists 102 vessels across superyacht, yacht, sport-yacht, day-boat and catamaran categories, with day rates starting from €1,700.

Any questions about a booking, a quote or these terms can be sent to [email protected].

Charters are not booked or paid for online. A visitor submits the enquiry form, or contacts us by email, phone or WhatsApp, giving at least the charter dates and number of guests. We respond with a written quote setting out the vessel, itinerary, price and inclusions.

A booking only becomes binding once:

• the client has accepted the written quote, and
• the 50% deposit described below has been received.

Until both steps are complete, no vessel, date or price is held or guaranteed.

The price shown in the written quote is the price for the vessel, skipper and crew for the agreed hours or days. Unless the quote says otherwise, it does not include:

• fuel consumed during the charter,
• marina or port fees outside the home berth,
• the advance provisioning allowance (APA) applied on larger yachts,
• catering, drinks and any requested extras.

These items are charged exactly as set out in the written quote. We do not add charges that were not quoted.

A 50% deposit secures the booking against the quoted vessel and dates. The remaining balance falls due 7 days before the charter departs. We will confirm the payment method and timing in the written quote; the website itself does not process payments.

Because a charter is booked for a specific date and vessel, the 14-day right of withdrawal that normally applies to distance contracts does not apply here. This follows from Article 16(l) of Directive 2011/83/EU and, in Spain, from Article 103(l) of Royal Legislative Decree 1/2007, both of which exclude leisure services supplied on a specific date or period. In its place, we offer the voluntary cancellation policy below.

If the client cancels a confirmed booking:

• more than 14 days before departure: full refund of amounts paid;
• between 7 and 14 days before departure: 50% refund;
• less than 7 days before departure: no refund.

A date change is free once, provided it is requested more than 7 days before departure and the new date is available. Further changes are treated as a new booking request.

If the captain or the relevant port authority considers that weather, sea state or any safety or technical issue makes the planned charter unsafe, the charter will not proceed as planned. In that case the client chooses between a free new date and a full refund; the captain's safety assessment is final and is not open to negotiation on the day.

The same choice applies where a charter cannot go ahead for reasons beyond our reasonable control, such as port closures, official restrictions or other force majeure events affecting the vessel or the port of departure.

The number of guests on board may never exceed the vessel's licensed capacity as stated in the quote. The crew may refuse boarding, or ask a guest to disembark, if that person's behaviour or condition endangers the safety of the vessel, the crew or other guests.

Once on board, all guests follow the crew's safety instructions at all times, including instructions on swimming areas, use of water toys, anchoring and weather-related precautions.

The captain is in command of the vessel at all times and has final authority over the route, speed, anchorages and any decision affecting safety. A requested itinerary is followed where conditions allow, but the captain may alter or shorten it for reasons of safety, weather, sea state or port instructions, without this entitling the client to a refund beyond the weather and safety policy set out above.

The client is responsible for damage to the vessel, its tender, equipment or furnishings caused by the client or the client's guests through negligence or misuse, and for any resulting costs beyond normal wear and tear.

Guests are responsible for their own belongings brought on board. We take reasonable care of items handed to the crew for safekeeping but do not accept liability for loss of or damage to personal belongings left unattended.

Our liability for a charter is limited to the price paid for that charter, except where liability cannot be limited under Spanish law, such as liability for death or personal injury caused by our negligence. We are not liable for losses caused by events outside our reasonable control, including the weather and safety situations described above.

Any complaint about a charter should be sent to [email protected] with the booking details and a description of the issue; we will respond once we have reviewed the matter with the crew involved.

The content of mallorcayachsthire.com, including vessel descriptions, photographs and pricing, is provided to help clients choose and enquire about a charter. It may be used for that purpose only and may not be copied or reused for other commercial purposes without our agreement.

These terms, and any booking made under them, are governed by Spanish law. The courts of Spain have jurisdiction over any dispute that cannot be resolved directly between the parties, without prejudice to any mandatory consumer rights to bring proceedings before the courts of the consumer's own place of residence.

We may update these terms to reflect changes in our services or in the law; the version published on mallorcayachsthire.com at the time of a booking applies to that booking.